FAQ | PhillyPortraits
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Frequently Asked Questions

What safety measures will you employ to protect against the spread of COVID-19?

Nothing is more precious to me or my clients than family, and I feel blessed that photography can be done safely without undue risk of exposure. Here are some extra measures I'll take to keep all of us safe:

- Mask for me/you

- Sanitized hands and camera

- Purposeful location selection to avoid congested areas and maintain social distancing 

- Re-scheduling session without penalty if necessary

Can I share my photos on social media?

Yes! We encourage you to share your images on social media. That is also why we ask for your IG handle so we can post one or two shots from the session. All we ask if you refrain from altering the images, but you are free to do whatever you would like. All photos can be downloaded without watermark and available through our system VIA email.

What is your privacy policy?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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